Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery addresses, and particular requirements for your floral needs. We also obtain payment details at checkout, though processing is securely handled by our payment partners.

For corporate clients, we may collect extra business details like registration information, preferred delivery times, and budget constraints to tailor our services to your business.

Our site automatically gathers technical data when you browse. This includes your IP address, browser, device specifics, and navigation paths. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We mainly use your information to process flower orders and deliver top-notch customer support. This covers order handling, coordinating deliveries, designing custom arrangements per your specs, and discussing your service needs.

We also use data to enhance our services and the website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Murmur Stone Atelier respects your privacy and does not sell your personal data to third parties. We disclose information only when needed to deliver our services or when required by law.

We may share required data with trusted service providers who assist in running our operations. This includes delivery partners, payment processors, and technical vendors. These partners are contractually obligated to safeguard your data and use it solely for the services they supply.

We may disclose information when mandated by law, a court order, or government demand. We may also share data to protect our rights, assets, or safety, or the safety of our customers and staff.

Data Protection Practices

We treat the safeguarding of your personal data with utmost seriousness and employ suitable technical and administrative safeguards to shield it. This includes safe data storage, encrypted exchanges, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is completely foolproof. We continually update our practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to gain insight into how visitors interact with our pages. Cookies help store your preferences and evaluate site performance.

You can adjust cookie settings in your browser's preferences. However, turning off some cookies may impact site functionality. For a full overview of our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to external websites or services. This privacy policy covers only Murmur Stone Atelier and our site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any external sites you access via links on our site.

Policy Updates

We may refresh this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy occasionally to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.